At HaciendaHeights Appliance Repair, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share information collected from users of our website. By using our website or contacting us through our call request form or phone, you agree to the terms outlined in this policy.

Information Collection: We collect information from you when you contact us via our call request form or phone. This information may include your name, phone number, email address, and any other details you provide to facilitate service requests. Additionally, non-personal browsing data may be collected through cookies or web beacons to improve your user experience.

Usage of Information: The information you provide is used to respond to your inquiries, schedule service requests, and improve our services. We and our trusted partners may contact you via phone, email, or text message for service-related purposes, including scheduling, confirming, and updating you about your service requests.

Sharing of Information: We may share your information with trusted partners who assist us in providing services to you. These partners are contractually obligated to use your personal information only as necessary to provide services on our behalf. We do not sell, rent, or lease your information to unauthorized third parties.

Legal Terms and Dispute Resolution: By using our website or services, you agree to waive your right to sue or take any legal action beyond direct negotiation for any disputes related to our website or services. The maximum compensation for any claims related to our website or services is limited to $100. In the event of a dispute, each party shall bear their own legal fees and expenses.

Security: We take reasonable measures to protect the information we collect from unauthorized access, use, and disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Opt-out: If you do not wish to be contacted by us or our partners, you may opt-out by calling us at (626) 248-8865. Please note that opting out may limit our ability to provide services to you.

Changes to this Privacy Policy: We reserve the right to update this Privacy Policy at any time. We will notify users of any significant changes by posting the new policy on our website. Your continued use of the website following the posting of changes constitutes your acceptance of those changes.

Children's Privacy: Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.

Contact Information: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at (626) 248-8865.